Azul Design, Inc.
Shipping Information (Insurance included)
US shipping rate
Free Ground (less than $500) , $20 value
Free 3day (less than $1500) , $25 value
Free Fedex 2day within continent US ( more than $1500 ) , $30 value
Free Fedex overnight within continent US , $40 value
International shipping rate
Fedex International Priority to Canada $70
Fedex International Priority to other countries $90
We can take international order/s and ship to some countries. Please be advised that custom fees, duties and taxes, if any , is customer's responsibility.
All pieces are handmade to your order unless otherwise noted in product description. Normally it takes 3-4 weeks to complete. Please contact us if your order is time sensitive. We always do our best to meet your needs.
All diamonds we carry is purchased from legitimate sources not involved in funding conflict and in compliance with Kimberley Process of UN resolution. We hereby guarantee that the diamonds are conflict free, based on our personal knowledge and / or written guarantees provided by supplier of these diamonds.
They are natural with no treatment. Therefore, you may see some tiny spots left unpolished or faint line at surface. They are no breakage. They are imperfection broke up on the surface.
100% recycled gold / silver
“100% recycled” does not happen by chance. It is meant to be. We hereby guarantee that 100% recycled gold / silver does not contain any newly mined gold / silver, based on our personal knowledge and written guarantee by supplier. Due to important factors such as cost, at this moment it is available in some of cast pieces and ALL wire series that are described in product pages.
Color of products
We always put our best effort to display our products as accurate as possible however, color of stone or metal you are viewing from your monitor may be slightly different from actual color due to many factors including lighting of photo and color management of your monitor. We are not responsible for any inaccuracy of color of products.
Refund / Exchange
All items are carefully handmade in our studio but if you are not 100% satisfied with the jewelry that you purchased online at shopyasukoazuma.com, we accept an exchange, a store credit or full refund less original shipping cost.
Please contact us at firstname.lastname@example.org WITHIN 7days of receipt of item for a Return Authorization Number (RA# ).
The jewelry must be returned in “New” condition as it was received.
The item must be shipped within 3 business days from date of RA# is issued.
********Return shipping cost is customer's responsibility********
Credit must be used within 1 year from date of purchase of original item.
All SPEIAL ORDERS is not refundable and not exchangeable.
We offer free sizing for one of a kind items however , if you decide to return item for refund , $100 sizing fee will be deducted from refund amount.
Should you need a repair of your jewelry, please contact us at email@example.com for estimation for the repair before returning the jewelry. Please enclose a copy of your receipt. We are not responsible for shipping cost and insurance.
Please send the item to:
Azul Design, Inc.
Repair / Return
181 18th Street
Brooklyn, NY 11215
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